Customer Testimonials

What your peers think


The following is a small sample of comments we have received from our customers and user community. Please feel free to send us your own.

Quote IconYour support is amazing ...

"You guys are awesome... really... support is amazing... products are fantastic!" - Paul Deraval

Quote IconUnparalleled support ...

"The support I received was unparalleled to that of any other company I have worked with (and there have been many). Your combination of a first class product with first class support has made this veteran programmer very happy!" - M. Wojtowicz

Quote IconSupport Gets Two Thumbs Up ...

"Two thumbs up for your support team in my book. I would like to once again give many thanks to your support team for their speedy responses to my emails and for their vast technical skills." - Pablo G.

Quote IconNo hesitation in recommending you to anybody. ...

"I have recently been in contact with your support which has been offering support in attempting to get the CData ODBC Sage 50 UK driver to working on our PC with Sage. Support has been fantastic and if this is a reflection on your company I would have no hesitation in recommending you to anybody." - Jon Sinkins

Quote IconFolks that know what they are doing. ...

"I am very pleased with your ODBC driver for QuickBooks Online and recommended it to another developer down in Florida that purchased both the desktop and server versions of this driver. I am also impressed with talking and dealing with your group as it becomes immediately evident I am dealing with folks that know what they are doing. Surprisingly enough something that seems to be lacking in a lot of support groups, but not in yours." - Pete Sass

Quote IconPerfect solution for AS2 ...

"The solution works perfectly! It is a great relief to know that I don't need to worry about whether my EMA submissions are being properly and securely handled. Not only is this a great product, but the support is fantastic." - CEO, PhACT Corporation

Quote IconCost effective solution for small businesses ...

"ArcESB does its job and is easy to work with. It is a cost effective solution for small businesses which would otherwise be excluded from the benefits of B2B messaging." - Roger Ford

Quote IconNothing short of fantastic ...

"Your products are nothing short of fantastic. I've been working with them for almost 5 days and I have my enterprise application completely functioning with your tools." - Tim Scheutzow

Quote IconIt works beautifully ...

"Thank you so much for your help! You understood exactly what I needed and made it easy for me to implement in my own environment. It works beautifully." - Dwight Thompson

Quote IconWOW!... ArcESB helped me in less than 2 minutes ...

"WOW!, I called your tech support today, and got a real live person who knew what I was talking about and helped me in less than 2 minutes. Thank you so much!" - Richard Brown

Quote IconYour support is amazing ...

"You guys are awesome...Really..Support is amazing...Products are fantastic." - Paul Deraval

Quote IconImpressive quality ...

"Thank you so much. I am always impressed with the quality of your software and the extremely helpful and professional demeanor of your company." - P. Catasus

Quote IconA pleasure to work with ...

"It has been a real pleasure to deal with professionals like you, who care about their product and their clients." - B. McNeill

Quote IconOutstanding products ...

"You have got to be the most jacked up company in the USA - this was the fastest response I've ever had from anyone anywhere! Thank you very much for your support - and for your outstanding products." - R. Gould-King

Quote IconI love how I can define my own transactions ...

"I spent the majority of yesterday experimenting, and this looks great! I dove deep into the .rsd files, and am pretty comfortable with how things work. Very flexible, and I love how I can define my own transactions." - Gerry Miller

Quote IconFree or Low-Cost AS2 Connectivity ...

"The availability of free or low-cost AS2 connectivity (such as ArcESB) will introduce a new competitive element to the market. Vendors that charge exorbitant prices for AS2 adapters will have to deal with competition from less expensive options." - L. Frank Kenny

Quote IconSupport gets two thumbs up ...

"Two thumbs up for your support team in my book. I would like to once again give many thanks to your support team for their speedy responses to my emails and for their vast technical skills." - Pablo G.

Quote IconSetup in under 10 minutes ...

"I'm currently working on a OFTP2-based MFT-platform for the Flemish Government, and I was looking for an alternative to Mendelson to be used as a OFTP2-client by our Partners. I've got extensive experience with Mendelson, which is not user-friendly at all, and was really impressed with your OFTP-connector. I got it up and running in less than 10 minutes." - Mario Peel

Quote IconWe're convinced there is NO finer product or support team! ...

"Without ANY background using AS2 I was able to use the excellent documentation to install it and get it going. When I ran into questions and issues due to my lack of knowledge, the ArcESB support team and mainly James N. literally saved my bacon and got me on track and functional in exchanging docs with the partner." - Emmett Kaericher

Quote IconTop 1 or 2 percent of best companies to work with. ...

"I’ve been in the business 20+ years and you guys are in the top 1 or 2 percent of best companies to work with. Your support is just outstanding" - Bill Border

Quote IconThe software is great! ...

"The software is great, BTW. I spent close to 16 hours struggling with OpenAS2, before finding ArcESB, which only took around 10-20 minutes." - Will Mott

Quote IconCost efficient, easy to administer, scalable AS2 solution ...

"ArcESB has provided us with a cost efficient, easy to administer, scalable solution. It is easy-to-use, easy to install and doesn't break the bank. We would absolutely recommend this product to companies big and small for your AS2 connection needs." - Brad Dayhuff

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